insert_link Tech Made Simple Zoom is showing how to Respond to Criticism the Right Way Sometimes it takes years of criticism to get a company to do the right thing. Every once in a while, it can happen overnight. Appearing before a background that said “we care” over an image of a heart-shaped planet Earth, Zoom CEO Eric S. Yuan said Sunday on CNN that despite the company’s recent security problems, its “intentions are good.” “We moved too fast... and we had some missteps,” Yuan […] todayApril 9, 2020